FAQ
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Administration
- Get entry pages' URLs
- Is it possible that some browser languages are not recognised?
- How to modify the default URL of a Level 1 site?
- What is the difference between site and page custom variables?
- How to duplicate a campaign?
- What's prior attribution?
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Explorer
- Can I receive alerts for traffic variations?
- From which regions do my visitors come from?
- What does "l.facebook.com" mean?
- Timezones for geolocated analyses
- What time zone is used for real time data?
- Visualise Identified Visitor journeys / behaviour
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Access Rights
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Dimensions / Metrics
- On mobile applications, what is the difference between a session and a visit ?
- When looking at a specific level 2, other level 2 sites are showing up in the Referrer sites, won't they be counted twice?
- What is the "sub-region" property?
- Exit pages loads vs page views
- Time spent calculation on pages and rich media
- Visit starting one day and ending the following day
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Settings
- How does Campaign AutoDeclaration work?
- Your level 2s are changing!
- Is there anyway to change the date format from american to british english?
- How do I add a new site to my contract?
- How to set up a conversion funnel?
- How do I change the inactivity duration of a visit?
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Implementation / Tagging
- What is the cost of a CDDC (Custom Domain Data Collection)?
- Can a goal be tied to a click rather than a page?
- How do I check that elements of my site are properly tagged?
- How can I check that all of my site's pages have been correctly tagged?
- How do I tag a Single Page Application (SPA) or one page site?
- Do I have to use all the "::" separators even if the page isn't in a chapter?
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Tag Composer
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Data Query
- Is it possible to query a period overlapping yesterday and today?
- Tag Gestures (Swipes) / Notifications / Crashes
- Sources > Other level 2s in Data Query
- Analysis period in Data Query
- Individual user journeys for Identified visitors
- How do I analyze my site's URLs?
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Custom Metrics
- Will creating custom metrics change my subscription costs?
- Where can I use custom metrics?
- Can data be exported from custom metrics?
- Is there a limit to the number of custom metrics that can be created on a site?
- Is it possible to hide custom metrics, in other words create custom metrics which are not visible to other users?
- As an administrator or user with power can I modify or delete a custom metric created by one of my colleagues?
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Segments
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API
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Data Flow
- Some values of my Visits flows seem erroneous or incomplete, what should I do?
- How can I estimate the volume of data expected to set up my data lake?
- How to handle periods in Data Flow?
- How to delete/edit/rename a flow?
- What are Data Flow output formats?
- How to use an existing flow?
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API Accounts
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Exports
- How do I use AT Internet data in external tools?
- How do I modify or delete the recipients of a scheduled Dashboard export?
- Is there a specific timeframe in which scheduled exports (reports) are sent?
- Why is there a difference between the data I'm now seeing in Data Query and the data in a DQ export scheduled in real-time?
- Can I import REST API data into Google Sheets?
- I need to export millions of rows of data. How to proceed?
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Dashboards
- Can I get an accurate KPI value from a pie chart?
- Change the default period in a Dashboard
- Change the date format in the interface
- Can I upload data from Twitter?
- How can I export multiple tabs of a dashboard at once?
- How do I set up a cross-site analysis based on custom site variables?
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Dashboard Manager
- How do I use an existing data set in a different Dashboard?
- Is it possible to hide a column in a Dashboard?
- How can I recreate the "Main KPIs" dashboard?
- How I can display the number of items of my table?
- How can I duplicate a dashboard?
- Can I remove the grid from the background of the Dashboards Manager interface?
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Report Manager
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Data Manager
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Sources & Campaigns
- What is the "Direct Access" traffic source?
- How to explain the gap between the number of clicks on Facebook and the number of visits in AT Internet
- Can we measure organic traffic sources (URLs) on mobile apps?
- Can an HTTPS site be the referrer for an HTTP site?
- What does "Chrome Content Suggestions" mean in the sources / search categories?
- What is a custom marketing source?
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Analyzer NX
- How are returning visitors calculated in Analyzer NX?
- Why do certain pages not feature in Analyzer NX's breakdowns?
- What do the metrics in Acquisition/Loyalty on Analyzer NX mean ?
- How do I change the currency in Analyzer NX?
- I keep receiving scheduled reports, how can I delete them?
- How I can delete scheduled reports?
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Plug-ins & Marketplace
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Other
- Is it possible to know the version of the smarttag.js used for a site in ATI's solution ?
- How do I detect and exclude robots / abnormal traffic?
- How do you explain differences between Analytics Suite 2 and Google Analytics data?
- How is the model of a mobile device recognized?
- AT Internet login with proxy
- Do we need to display a cookie consent banner if we use your services?